Inspiring people, inspiring calls…
Our results are consistently high, and it’s mainly thanks to the excellence of our fundraisers.
Their passion for good causes comes across loud and clear over the phone, and our professional, sensitive call style will ensure you get the best possible return on investment from your donors.
But we know it’s not just about money. We’ll also make sure that your supporters are happy with every call, pledge or refusal, and end the conversation with a great impression of your organisation.
This will help you to build more personal relationships with your donors, and make a real difference to the life-time value.
Our fundraisers go through extensive training, coaching and ongoing support to ensure that they can speak to every single supporter on the supporter’s terms. This means taking the trouble to find out about the supporter and their interest in your cause, discussing latest projects and their views on your organisation, finding out how they prefer to be communicated with and leaving them with a strong sense of how much you value them.
Our fundraisers don’t read scripts parrot fashion, nor do they pressurise supporters into donating. We believe passionately in the value of natural, positive and professional conversations - you know, the kind that make you feel good about making a difference!
This is why we have developed an exciting and refreshing new approach with our core telephone product which is reaping incredible response rates and supporter satisfaction scores across the range of our telephone fundraising activity. We know its a game changer, our fundraisers absolutely love it, and our clients brands are enhanced in the process.
Perhaps this is why, along with great results, our clients report minimal complaint levels, very low attrition rates, and significant long term retention benefits after Pure’s calls.