We provide the sort of proactive account management that clients actually want, not what agencies think they want.
We know this is true because we’ve used direct feedback from clients to help us create our account service.
Every client receives the same high level of service, no matter how big or small.
You’ll have a dedicated team at your disposal who are not just experts in telephone fundraising – they’ll have experience of all your other fundraising options too.
Whether it’s DM, events, legacy, high value, trusts, statutory or corporate, we’ll look at your fundraising plans as a whole and advise you how best to maximise the tools available to generate the returns which you need to support your business.
But it doesn’t stop there. Our Account Managers are backed up in the phone room by Campaign Strategists, providing a direct link at all times into the heart of the action. This means our clients can, at any point, access live phoneroom feedback.